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Delivery Information

AEC aim is to get your order to you as soon as possible InshaAllah. All AEC orders can be shipped international & locally at the most competitive rates and will be delivered to your doorstep 100% guarantee as long as you provide a correct address. Therefore you don't have to worry about how much you'll spend on the deliver service.

All orders are dispatched via express delivery internationally. However, please bare in mind all our products come from Saudi Arabia and therefore the weekends here fall on Fridays and Saturdays while other countries are Saturday and Sunday.  

Also note that in Ramadan and Hajj season in Saudi Arabia, due to the nature of these occasions and the length of fasting, sometimes the process of tailoring and shipping the abaya might be a day or 2 slower. We apologise in advance.

         

Our services of course are available everywhere in the countries. All Orders expected to arrive within 2/3 working days from the date of Dispatch in UK, Europe 5/ 7  working days, USA 7/10 working days, You must be available at the delivery address to accept your parcel. If you are not available to receive your order a card should be left for you to collect your parcel.


  • Please bare in mind once the order is shipped on our behalf the post office is then responsible for delivering the item to you and bear on some occasions we cannot control their delivery time.
  • Please note the same applies to customs delays with international deliveries – we cannot control your country’s customs and how long they take to release your item. Please leave your phone number will be given to the post office  in case your country decides to hold your items. Your order will only deliver to the address specified and will not leave the item with next door.  If no one is at home to accept the item then they will leave a card advising that an attempted delivery was made and provide details for re-arranging delivery for another day. Once the item has been shipped you will receive a tracking number from us. It is the buyers responsibility to ensure the correct address is entered on the order. AEC will take no responsibility if an incorrect address has been entered and the buyer does not receive the item.